Frequently Asked Questions (FAQs)
Q – When is my credit card charged?
Q – Do you ship Internationally?
A – Yes, we specialize in worldwide shipping. Just follow checkout (be assured, you do not have to commit to purchase), input your country/location and your shipping rate will be quoted. We ship using UPS and USPS Priority Mail depending on the size of the item, and the location where it is going. Our items arrive to your international destination in a safe, timely manner.
Q – What shipping methods do you offer?
A – Our standard shipping is UPS Ground. We do also offer UPS 3 Day, UPS 2nd day, and UPS Overnight shipping methods. Please be advised, the method of shipping you choose is the time it takes to ship after your order is verified and ready for shipment.
Q – How long does it take to receive my order?
A – All our products are in stock, and ready to ship. These products typically arrive in 3-7 business days following transaction verification and processing. There are some instances where an order may take longer, and in one of those instances, we will notify you of a new estimated time of delivery. We do state that all orders ship within 3 business days, but fact being 95% of our orders ship within 24-48 hours.
Please remember, after we release your order to the carrier, transit time is not under our control.
Q – Do I have to pay taxes on my USA order?
A – Taxes only apply for buyers having their order shipped within California. A 8.75% tax is required.No tax will be charged on orders shipping outside of California.